Movine Care
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Licensed & Regulated Home Care Provider
By the State of Tennessee
By the State of Tennessee
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9069 Ristau Drive, Nashville TN
Movine Care
Care That Feels Like Family
Movine Care
Care That Feels Like Family
Frequently Asked Questions
We understand that choosing care comes with a lot of questions. Here are answers to help you feel confident and informed every step of the way.
What kind of scheduling options do you offer for care?
We offer flexible scheduling based on your needs. Care can be arranged for just a few hours a day, full-day support, or even 24-hour care depending on what works best for your loved one.
What is the process for starting care for my loved one?
Getting started is simple. We’ll take the time to learn about your loved one’s needs, preferences, and routine, visit for a free in-home care assessment, then create a personalized care plan that fits your situation. Schedule a Free In-Home Assessment
How do you ensure the safety and well-being of your clients?
Your loved one’s safety is extremely important to us. All caregivers are carefully screened, trained, and prepared to handle day-to-day care as well as emergency situations, so you can feel confident about who is in your home.
Can care plans be changed if needs evolve?
Yes, absolutely. We understand that care needs can change over time, so plans can be adjusted whenever necessary to ensure your loved one continues to receive the right level of support.
How is the cost of care determined?
The cost of care depends on the type of services needed, how often care is required, and the level of support your loved one needs. We’ll go over everything with you clearly so you can make the best decision for your family.
How soon can care services be put in place?
In many cases, we can begin care within 24–48 hours, so your loved one can receive support as quickly as possible.
What payment options are available?
We accept private pay, long-term care insurance, and select community-based programs. If you have long-term care insurance, we can help guide you through the process and assist with billing where applicable.
How do you protect client privacy?
We take privacy very seriously. Your information is only shared with individuals you authorize, such as family members or healthcare providers. All records are securely stored, and our team is trained to always maintain strict confidentiality.
What does it mean that you are available 24/7?
We are available around the clock to support you whenever a need arises. Whether you have a concern, a question, or an unexpected situation, you can reach us anytime. For medical emergencies, please call 911.
Do you perform background checks on caregivers?
Yes. All caregivers and staff go through thorough background screening before working with clients, ensuring you can feel confident and safe with the care provided.
Can we be involved in choosing the caregiver?
Absolutely. We encourage you and your family to be part of the process. We work to match your loved one with a caregiver who fits their needs, preferences, and personality.
Is a contract required to begin services?
Yes, a service agreement is completed to outline care details, expectations, and responsibilities. However, there is no long-term commitment required.
Do you accept Medicare or Medicaid?
Coverage options can vary. We’ll help you understand what programs or benefits may apply to your situation during your consultation.
Can long-term care insurance cover services?
Yes, many long-term care insurance plans can help cover the cost of care. We can assist you in understanding your benefits and how to use them.
What is the first step to getting started?
Simply give us a call or reach out online. We will discuss your needs, answer your questions, and help you take the next steps toward care. 📞 Call 6154036909
What’s the difference between Medicare and Medicaid?
Medicare is a federal program that primarily provides health coverage for individuals age 65 and older, as well as some younger individuals with certain disabilities. Medicaid is a state and federal program that provides health coverage based on income and eligibility, supporting individuals and families who qualify. Coverage for in-home care can vary depending on your situation, and we can help guide you through your options during your consultation.
Do your caregivers speak languages other than English?
Movine Care dedicated bilingual caregivers speak English and 16 other languages, including Spanish, German, Cantonese, Mandarin, Vietnamese, Portuguese, and Russian.
How do I begin services with Movine Care?
Getting started is simple. Just give us a call or reach out online, and we will walk you through the next steps, answer your questions, and help you create a care plan that fits your needs.
Will my loved one have the same caregiver consistently?
We aim to provide consistent caregivers so your loved one can feel comfortable and build a relationship. If a substitute is ever needed, we will notify you.
Why choose Movine Care instead of hiring a caregiver privately?
Hiring privately can be stressful and time-consuming. It often involves screening candidates, handling payroll, managing schedules, and dealing with unexpected issues like last minute cancellations. With Movine Care, we handle everything from caregiver screening and training to scheduling and support so you can focus on your loved one, not the logistics.
When is the right time to start home care?
Many families reach out after a major event, but starting earlier can make a big difference. If you notice changes in your loved one’s mobility, memory, or daily routine, it may be time to consider care. Starting with a few hours of support can help prevent bigger challenges later (e.g., fall injuries) and give your family peace of mind.
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